| 类别 | 常用表达 | 示例 |
| 问候与介绍 | Hello, nice to meet you. | - Hello, this is John from ABC Company. |
| How are you? | - How are you doing? |
| May I introduce... | - May I introduce my colleague, Mary? |
| 询盘与报价 | Could you please send us a quotation? | - We would like to know the price for 100 units. |
| What’s your minimum order quantity? | - Can you offer us a discount for bulk orders? |
| Please confirm the price and delivery time. | - Could you check the availability of the product? |
| 付款方式 | We prefer T/T in advance. | - Payment by L/C is acceptable. |
| Do you accept credit card payments? | - We can pay via PayPal if possible. |
| 运输与物流 | What’s the shipping cost? | - How long will it take to deliver? |
| Are you using sea or air freight? | - Could you provide the tracking number? |
| 售后服务与问题处理 | We have received the goods but there is an issue. | - Could you replace the damaged item? |
| Is there a warranty period? | - Please let us know the next steps. |
| 合同与订单确认 | Please confirm the order details. | - We need to sign the contract before shipment. |
| Are you ready to ship? | - Could you send the invoice after the payment? |
| 会议与电话沟通 | May I call you back later? | - Let’s schedule a meeting next week. |
| I’ll get back to you as soon as possible. | - Thank you for your time today. |